Summary
The best patient scheduling software lets people book a real open slot in a few taps, confirms them on the channel they prefer and refills a cancelled appointment quickly. Weave, listed from $199 a month on 9 November 2026, combines online scheduling, reminders, a waitlist and 2-way texting. Jane, from $59 to $99 a month, offers online booking in which patients choose their treatment and practitioner, with its lowest plan limited to 20 appointments a month. Wai suits private clinics that want booking tied to the whole patient record. Booking links read each doctor's busy times from Google Calendar or Outlook, reminders and deposits run automatically, and when someone cancels the next person on the waitlist already has the offer. Reminders are well supported by evidence, with a 2023 meta-analysis finding significant support for them across settings. Test any tool by booking and then cancelling a real appointment on a phone, and see how the freed slot is filled.
Each rival detail comes from that company's own page, read 9 November 2026. 123
See it in your clinicYou can be running this week. No procurement, no minimum term. A 7-day trial, then one published price.
Request a demo| Product | Online booking | Filling gaps | Published price, read 9 November 2026 |
|---|---|---|---|
| Weave | Online scheduling with reminders | ASAP list and waitlist | From $199 a month |
| Jane | Patients choose treatment and practitioner | Online booking on every plan | $59, $79 or $99 a month by plan |
| Wai | Links read each doctor's real calendar, with deposits at booking | Waitlist offer sent when a slot opens | Studio priced per location after a demo, Checkout on the pricing page |
Evidence for reminders
A 2023 review in BMC Health Services Research covered 61 studies of behavioural interventions for attendance. Of those, 56 assessed reminders, with significant evidence of benefit by SMS, phone or mail across settings, and mixed results on which channel works best.4
Offer patients the channel they already use, and track your own no-show rate. The guide to keeping every appointment full sets out the method.
The booking test
Book as a patient on a phone, then move the appointment and cancel it. Note the taps and whether a deposit was taken, then watch how the freed slot is offered to the next person. A short test on a real diary shows more than any feature list.
Multi-practitioner clinics should test a real rota, as in the multi-clinician diary guide, and read the rescheduling workflow before go-live.
Booking on the Wai record
Wai's booking links read each doctor's busy times from Google Calendar or Outlook, with reminders, deposits at booking and invoices on the same record.5 Availability uses each calendar's open and busy times and leaves event details private.6
Team members approve each reply before it goes,5 and a cancelled 11:00 can reach the waitlist the same morning.7 See online booking on your own website for the patient view.
Bring your real rota. We show a cancelled slot filled on your own calendar.
Request a demoFrequently asked questions
What is the best scheduling software for a medical practice?
Weave and Jane are strong established options, and Wai suits private clinics wanting booking on the whole patient record.
Do appointment reminders work?
Yes. A 2023 meta-analysis found significant evidence supporting reminders across settings.4
Can patients book online from our website?
Yes on all 3 products compared here. On Wai, booking links read each doctor's real calendar.5
Can we take a deposit when a patient books?
On Wai, yes. Deposits are taken at booking and settle into the clinic's own Stripe account.5
How does a waitlist work on Wai?
When someone cancels, the next person on the waitlist gets the offer.7
Can our doctors keep using Google Calendar?
Yes. Wai reads busy times from Google Calendar, Outlook and Apple Calendar.6
Sources
- Pricing, read 9 November 2026
- Pricing, read 9 November 2026
- Features, read 9 November 2026
- Behavioural economic interventions to reduce health care appointment non-attendance, a systematic review and meta-analysis, read 9 November 2026
- The clinic platform, read 9 November 2026
- Integrations, read 9 November 2026
- Wai Studio, the front desk and back office, read 9 November 2026
Keep every appointment full
Bring one real clinic day and we will walk through it on your own workflows. We reply within 24 hours.
Partner with us
See it on your own patients, then build it with us
Thirty minutes on your own patients, doctors and rules, in your market. We reply within one working day, and the clinics that partner with us early shape what we build next.
See what Wai does between the visits