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Your whole clinic can run on one record.

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Everyone who cares for a person sees what the others see.

Wai is the clinic operating system for private clinics, with an AI medical scribe, an AI front desk, booking, payments and patient records on one platform. The consult, the front desk and the patient profile read the same record, so everyone works from the same facts.

For clinicians
For your front desk
For everyone in your care

The doctor gets ambient notes, cited evidence, letters and coding. Your front desk starts each day with a reply ready for every enquiry. The patient gets one record and a direct line to the people treating them.

Practising on your own? Wai for individual clinicians.

Every room in your clinic reads the same record.

ClinicianScribenotes liveEvidencecited answersLetters + codesdrafted, compliantStudioCommsevery channelBookingsheld + depositedBilling + orderscoded, trackedPatientProfileall recordsAsk anythingplain languageDirect lineto the teamBetter carefor everyoneone shared record underneath, with a full audit trail

Your whole clinic can think as one.

Talk to our team

“I finish clinic and there is no paperwork waiting for me. I did not realise how much of my evenings the notes were taking until they were gone.”

Dr. Maya R. General practitioner

When a person, their clinician and your desk share one record,
care feels like one team.

What runs on the one record

The consultation

A pre-consult briefing brings the patient’s history together. Wai drafts the note in the room or on video, clinical questions are answered with cited evidence, and letters and suggested coding are prepared for the clinician to review and sign. For clinicians

The front desk

Email, web forms, WhatsApp and calls in one thread per patient, with every reply drafted for your team to approve and send, and missed calls given a drafted text. Studio

Booking and payments

Booking links read each doctor’s busy times from Google Calendar or Outlook, with reminders, deposits at booking, invoices and memberships, and card payments into the clinic’s own Stripe account.

The patient Profile

Records, results, wearables and letters in one place, with readings a patient chooses to share from Apple Health, and a direct line to the care team. For patients

Security

AES-256 at rest and TLS 1.3 in transit, role-based access enforced in the database, and each clinic’s records hosted in its own country, under that country’s rules. Security and trust

Questions about the platform

What is a clinic operating system?

One system that runs the consultation, the front desk and the patient's own record together, so notes, messages, bookings and payments sit on one patient record.

Who approves what Wai drafts?

Your people do. Nothing reaches a patient without a named person's approval, and clinical replies are made with a clinician, and every message, draft, approval and signature is written to an event log.

Which systems does Wai connect to?

Google Calendar, Microsoft Outlook and Apple Calendar for clinician availability, Stripe for card payments into the clinic's own account, SignatureRx for UK private prescriptions, TDL for pathology, and Google Meet, Zoom and Microsoft Teams for the scribe. The integrations page lists each one with its status.

Does Wai work for a clinician practising on their own?

Yes. Wai for individual clinicians gives you ambient notes, letters and cited evidence, and you can start on your own today.

Does Wai automate billing and coding?

Wai writes the coding during the consultation. Card payments settle through Stripe into the clinic's own account, and the clinic pays its own Stripe processing.

Does Wai replace our EHR?

Wai is one record for the patient, the clinician and the front desk. Notes, letters, messages, bookings and payments sit on it together.

See every connection and its status on the integrations page, or request a demo.

Run your whole clinic on Wai.

Further reading