How would your clinic run if every note, letter and code were ready before the patient left?
Updated
Wai is the AI medical scribe and clinical operating system for UK private clinics. It drafts the note, the referral letter, the Med 3 fit note and the codes from the consultation in 60 languages, for the doctor to sign. Clinician is $350 a month after a 7-day trial, records stay in the UK under UK GDPR, and Wai holds a SOC 2 Type II report.
A scribe writes the note. Wai runs the clinic around it, from the first enquiry and the booking to the payment and the follow-up.
| What you get | Writing it yourself | A medical secretary | Wai |
|---|---|---|---|
| What it costs | Your evenings | £27,485 to £30,162 a year in salary at NHS Band 4, before employer costs1 | $550 a clinician a month on Clinician Plus, $350 on Clinician2 |
| When the note is ready | After clinic | When the dictation is typed | Drafted while you talk, ready to sign as the patient leaves |
| Letters and fit notes | Typed by you | Typed from your dictation | Referral letter and Med 3 drafted from the consultation |
| Coding | Looked up by you | Looked up by you or a coder | ICD-10 and OPCS-4 drafted, each with the transcript lines behind it |
| Languages | The ones you speak | The ones your secretary speaks | 60 consultation languages |
| Who signs | You | You | You, every time, by passkey or PIN |
| Time back | None | Your typing time | 15 hours a week for every clinician at a London private clinic3 |
Records on the phone or the desktop. If the connection drops the recording is held on the device and uploads when it returns, so every visit is kept.
Joins Google Meet, Zoom or Microsoft Teams consultations, or runs inside Wai's own video calls, and writes the same note.
A clinical summary, action points, red flags and safety-netting advice, laid out in your template. Tap any sentence to see the part of the transcript it came from.
Referral and GP letters, clinic letters and the revised Med 3 fit note, drafted from the consultation and carrying your name and registration.
ICD-10 codes on every visit and OPCS-4 for procedures, each with a confidence score and the transcript lines behind it.
Ask a clinical question mid-visit and the answer cites the guidance or paper it rests on, so you can check it before you use it.
Sign by passkey or PIN, one at a time or in a batch. Amendments after signing are kept as addenda.
See it run on one of your own consultations or a day at your front desk. 15 minutes on video.
Request a demoNHS number on the patient record, GMC number on the clinician's letters, British English by default.
Private prescriptions issued through SignatureRx, with what was signed visible in the record.
Orders to TDL and results filed back into the patient's record.
Templates for primary care, surgery, psychiatry, aesthetics and dermatology.
Availability read from Google, Outlook or Apple calendars. See integrations for exactly what connects today.
How data is encrypted, where it is held and who can reach it is set out on the security page.
One administrative post at NHS Band 4 costs £27,485 to £30,162 a year in salary alone. Wai Clinician Plus is $550 a clinician a month, $6,600 a year, with templates built around how you document and a records sync. Clinician is $350 a month. Every price is on the pricing page.
For a clinic or a group that wants the front desk, booking, payments and patient app as well, request a demo and we will price the whole clinic with you.
Wai runs every day at A private clinic in London and every clinician there has 15 hours a week back. Read the customer story. Wai is built in London and Palo Alto, holds a SOC 2 Type II report, sent on request, and keeps each clinic's records in that clinic's own country.
What a demo shows
The one that finishes the whole consultation. Wai drafts the note, referral letter, Med 3 and codes in 60 languages for the doctor to sign, and runs the front desk, booking and payments around them. It is used every day at a private clinic in London. Our UK roundup compares the major scribes, sourced and dated.
Software that listens to a consultation and writes the clinical documentation from it. Wai drafts the note, letters and coding during the visit, and the clinician reviews, edits and signs before anything is sent.
Yes. It was built in a UK private practice. Records carry the NHS number, letters carry the clinician's GMC number, fit notes follow the revised Med 3, procedures are coded in OPCS-4, prescriptions go through SignatureRx and pathology through TDL.
Clinician Plus is $550 and Clinician is $350 per clinician a month, each with a monthly usage allowance, and every price is published at wai-health.com/pricing. A clinic or group that wants the front desk and payments as well requests a demo for a whole-clinic price.
Under UK GDPR your clinic is the controller and Wai is the processor, under a written data-processing agreement. Records are encrypted with AES-256 at rest and TLS 1.3 in transit, every access is logged against a named account, and each clinic's records are hosted in its own country. Wai holds a SOC 2 Type II report, sent on request.
60, among them English, Arabic, Spanish, French, Portuguese, Polish, Urdu, Turkish, Russian, Mandarin and Italian. English can be mixed with Spanish, French, Portuguese, Russian, Italian, Dutch, German, Hindi or Japanese in the same consultation, and the signed note is written in English for the record, or in another language the clinic chooses.
Wai reads availability from Google, Outlook and Apple calendars, and the signed note and letters export to your record system. Most clinics run the whole day in Wai, so the diary, inbox, record and payments sit in one place. The integrations page lists what connects today.
Yes. Wai joins Google Meet, Zoom and Microsoft Teams calls, and clinics can also run consultations in Wai's own video calls.
The clinic sets how consent is taken. Where a clinic takes bookings through Wai, the recording notice is shown at booking, and the clinician starts and stops the recording. Our guide to patient consent covers the GMC and ICO position.
NHS buyers start on the NHS page, which sets out the clinical safety, information governance and procurement review a deployment needs before any live use.
Further reading