The people who love them can help.
Someone can share what they choose with a daughter, a husband or a carer, and take it back in a tap.
- Who decides
- The patient
- What they share
- Their choice
- Taken back
- In one tap
- Shared view
- Read only
The problem
Care is often organised by someone who loves them
The family
Your father is seen in London, you live in Dubai, and you know what the doctor said.
The front desk
A daughter calls about her mother's results, and you can see what you are able to share.
The doctor
The carer giving the medicines has the plan in front of them.
How it works
3 steps, and your clinic decides each one
The patient invites someone
From the app, the patient invites a family member or carer and chooses what they can see. The invitation is personal to them.
They see what they were given
The person invited sees the plan, the results or the appointments they were given, in a view that cannot change the record.
The patient stays in charge
The patient sees who has access and takes it back in a tap. The clinic sees who is asking on whose behalf.
See it on your own patients and your own doctors, in 30 minutes on video.
What changes
Families become part of the care
For patients
Support they chose
The people they trust can help, and only with what the patient has shared.
For families
Knowing the plan
They hear what the doctor said first hand.
For the clinic
Clear permission
The front desk knows exactly who may see what, and the record shows it.
51%
of US caregivers used a care recipient's online record in 2024, up from 24% in 2020.
ASTP Data Brief No. 77, US Department of Health and Human Services, 2025. A published study, independent of Wai.
Where it works
The same product in every market, on each market's rules
United Kingdom
Access rests on the patient's consent under UK GDPR. For a patient who lacks capacity, a lasting power of attorney for health decides who acts, and young people's own consent follows Gillick competence.
Part of the clinic's Wai plan.
United States
HIPAA personal representative rules and state law on minors' consent decide who may act for a patient.
Part of the clinic's Wai plan.
United Arab Emirates
Guardianship and the patient's consent decide access, with the record kept in the country.
Part of the clinic's Wai plan.
Elsewhere
Each market's consent and guardianship law decides who may be invited.
Part of the clinic's Wai plan.
Records are hosted in each clinic's own country under its rules. Every credential we hold is listed with its status and date on our security page.
Who can give access?
The patient, from their own app. Where someone legally acts for the patient, the clinic records that authority first.
Can the family member change anything?
No. A shared view is read-only, so the record cannot be changed by someone acting for the patient.
Can access be taken back?
Yes, at any time, in one tap. It ends at once.
Does the clinic know who is asking?
Yes. Anyone acting with access is shown as themselves, on behalf of the patient, and the record notes it.
Does it work across countries?
Yes. A daughter in Dubai can see her father's plan in London, and the record stays where the clinic hosts it.
Partner with us
Build it with us, in your clinic
We set each feature up with your doctors, your prices and your rules, and the clinics that partner with us early shape what it becomes.
Or write to team@wellnessa-i.com. We reply within one working day.
