DeepScribe vs Wai

Where Wai is ahead

A scribe writes the note. Wai runs the practice. From one visit, in the office or on video, Wai drafts the note, referral letters, patient instructions, ICD-10 codes and cited answers for the physician to sign. DeepScribe's home page lists no letters, no cited answers, no front desk, no booking and no payments.

The front desk on the same record. Calls, email, web forms and WhatsApp land in one thread per patient with replies drafted for approval, booking links read each physician's calendar, and deposits and invoices run through the practice's own Stripe.

In the patient's language. Wai works in 60 languages, with English and Spanish in the same visit, and the patient's summary can be written in their language beside the signed English note.

The evidence behind Wai's method

The note is one part of the day the evidence measures. In a randomised trial of 238 outpatient physicians across 14 specialties at UCLA Health, the ambient scribe with a significant effect cut the time spent writing each note by about 41 seconds, against 18 seconds in usual care.¹ At The Permanente Medical Group, 3,442 physicians used an ambient scribe across 303,266 encounters in its first 10 weeks, and reported more personal conversations with patients and less clerical work after hours.² Wai is built on that finding, so it takes on the letters, the replies, the booking and the follow-up as well as the note.

A draft stays a draft until a person signs it. Article 14 of the EU AI Act requires high-risk AI systems to be designed so that people can oversee them effectively,³ and in the UK the MHRA and NHS England publish guidance on ambient voice technology in health and care.⁴⁵ Wai holds every draft until the doctor signs it, and every reply until a person at the clinic sends it.

The patient's own language. In a systematic review of 33 studies, 76% found at least one outcome better when patient and physician shared a language other than English.⁶ Wai works in 60 languages, so the consultation can happen in the patient's own and the signed note is still written for the record.

Measured in a working clinic. At one London clinic on Wai, every clinician has 15 hours a week back, as published in the customer story.⁷

Moving from DeepScribe to Wai

Start with one clinician, alongside what you use today. Request a demo and bring one real consultation. In 15 minutes you see the note, the letter and the codes it produces, on your own workflow.

Nothing has to be switched off on the first day. Wai connects to Google, Outlook and Apple calendars, and signed notes and letters export to the record you already keep, so DeepScribe can run in parallel while you compare. The guide to switching scribe without losing records covers the order of steps.

Then a 90 day pilot shaped around your team, which ends with 3 numbers from your own clinic, revenue, hours saved and patients cared for. The decision is then made on your data, not ours.

What it costs

Wai publishes its prices. Clinician Plus is $550 a clinician a month, with bespoke templates, a records sync and a larger allowance, and Clinician is $350, with the note, letters, coding and cited answers from every consultation. Admin, the front desk, is priced per location after a demo.

DeepScribe does not publish a price, as its own page read on 23 October 2026, and the first row of the table says so with its source. Set the seat against what it replaces. A medical transcriptionist earns a national median of $37,550 a year, and an hour of a physician's evening, a letter that waits a day and a call that goes to voicemail each cost more than the line on the invoice.

For the rest of the field, the US scribe roundup and the AI scribe price index list every major scribe with its source and the day it was read, and the Freed comparison sets the most searched US scribe beside Wai the same way. The Wai for clinicians page has the whole product.

Frequently asked questions