Summary
The strongest alternative to eClinicalWorks for a private clinic that wants the consultation and the front desk on a single record is Wai, the clinic platform built for that purpose. eClinicalWorks publishes clear prices, at $499 a month per provider for EHR Only and $599 with practice management, and it offers revenue cycle services at 2.9% of practice collections.1 It also sells AI tools, including Sunoh.ai for draft notes and healow Genie for patient calls.23 Wai suits a clinic that wants those jobs joined up from the first day. It drafts the note and letters for the clinician to sign, drafts each reply for a named person to approve, and takes deposits into the clinic's own Stripe account.56 A US ambulatory practice that wants a large, established EHR with published list prices has good reason to choose eClinicalWorks. A private clinic that competes on how the whole visit feels should start with Wai. The table compares them as read on 9 November 2026.
Every eClinicalWorks cell comes from its own pages as found on 9 November 2026. The Wai cells come from our product and pricing pages.
See it in your clinicBring 1 real consultation and see the note and the letter it produces.
Request a demo| What you get | eClinicalWorks | Wai |
|---|---|---|
| EHR price | $499 a month per provider, EHR Only | Clinician prices published on our pricing page |
| With practice management | $599 a month per provider | Studio priced per location after a demo |
| Revenue cycle | RCM as a Service at 2.9% of collections | Insurance eligibility and claims within Studio |
| Visit note | Sunoh.ai drafts notes from the conversation | Drafted in the room or on video for the clinician to sign |
| Patient calls | healow Genie AI contact centre | Calls, email, web forms and WhatsApp in 1 thread, replies approved by staff |
| Start-up costs | No start-up costs on the listed plans | Clinician starts online with a 7-day trial |
Consultation and front desk on a single record
Wai is built around the clinic's day. It prepares the briefing before each visit and drafts the note in the room or on video, then readies letters and suggested coding for the clinician to sign.5 Each clinical answer shows its source.5 The front desk works from the same patient record, so a person who emails today and calls on Friday continues the same conversation.7
Cancellations reach the waitlist with an offer, and booking links read each doctor's calendar.76 Clinic management software shows the full scope. The switching checklist and the guide to adding AI beside an existing record cover the move. A person approves each reply before it goes.
eClinicalWorks' strengths in price clarity and scale
eClinicalWorks publishes its list prices. EHR Only is $499 a month per provider and EHR with Practice Management is $599, both with no start-up costs, and initial training is included for practices of 1 to 9 providers.1
Its AI range is broad. Sunoh.ai turns conversations into draft notes, healow Genie handles patient calls by voice, text or chatbot, and Version 12.04, announced at its October 2026 national conference, introduced a redesigned workspace.23 Clinicians remain responsible for each note they accept.
Published prices on 9 November 2026
eClinicalWorks lists $499 and $599 per provider per month, and 2.9% of collections for RCM as a Service.1 Wai publishes Clinician and Clinician Plus prices on its pricing page, with a 7-day trial, and scopes Studio per location in a demo.8 The private practice EHR price index places these figures in context.
Choosing by the shape of the practice
The payer mix and the patient experience both matter here. A US practice focused on claims can weigh eClinicalWorks' list prices closely, and a private clinic focused on the patient's journey is well served by Wai. Practice leaders should test either on real clinic days.
Would 1 real consultation settle it? Bring 1, and see the note and the letter it produces.
Request a demoFrequently asked questions
What is the best alternative to eClinicalWorks for a private clinic?
How much does eClinicalWorks cost?
Its pricing page on 9 November 2026 listed $499 a month per provider for EHR Only and $599 with Practice Management.1
Does eClinicalWorks have an AI scribe?
Yes. Sunoh.ai turns provider and patient conversations into draft notes.2
Does eClinicalWorks answer patient calls with AI?
healow Genie is its AI contact centre, handling calls by voice, text or chatbot.3
Can Wai work alongside eClinicalWorks?
Yes. Signed notes and letters export into other systems, so a clinic can run Wai beside its record.9
Who approves what Wai drafts?
Your people do. Clinicians sign notes and letters, and staff approve replies before they send.6
Sources
- eClinicalWorks pricing, read 9 November 2026
- Cloud-based AI-powered EHR, read 9 November 2026
- eClinicalWorks and healow Genie help practice achieve 70% automation, read 9 November 2026
- Health center solutions, read 9 November 2026
- For clinicians, read 9 November 2026
- Platform, read 9 November 2026
- Studio, the front desk, read 9 November 2026
- Pricing, read 9 November 2026
- Integrations, read 9 November 2026
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