Summary
The best telehealth software for a clinic is the option that gives patients a simple video link and leaves a finished record after the call. For a solo clinician who wants a dedicated waiting room, Doxy.me offers a no-charge version and a Premium plan with a business associate agreement included. For a team already on Zoom, the healthcare route is a paid plan with a business associate agreement, and Zoom Pro was listed at $16.99 a user a month on 9 November 2026. For clinics wanting video inside their practice system, Jane includes 1 to 1 telehealth on every plan. Wai works with the video your clinic already uses. It joins consultations on Google Meet, Zoom and Microsoft Teams, drafts the note and letters for the clinician to sign, and keeps them on the patient's record beside the booking and payment. Choose the video tool your patients find easiest, then judge how much of the work after the call it finishes for you.
Each rival detail comes from that company's own page, read 9 November 2026. 1234
See it in your clinicYou can be running this week. No procurement, no minimum term. A 7-day trial, then one published price.
Request a demo| Option | Video | BAA | Published price, read 9 November 2026 |
|---|---|---|---|
| Doxy.me | Virtual waiting room, group calls up to 25 on Premium | Included on Premium | No-charge version, Premium billed per user |
| Zoom for Healthcare | Meetings up to 100 on Pro | Available on paid plans | Pro $16.99 a user a month |
| Jane | 1 to 1 video on every plan | See Jane's terms | $59, $79 or $99 a month by plan |
| Wai | Joins Google Meet, Zoom and Teams, then drafts the note and letters | Signed before go-live for US practices | Clinician plans on the Wai pricing page |
Telemedicine in office practice
Video remains a standard part of office care. In 2024, 80.0% of US office-based physicians used telemedicine, against 86.5% in 2021.5 The telehealth entry defines the term.
The practical question for a clinic is what happens around the call. Booking, consent, the note and the payment each need a home, and the clinician remains responsible for the care given on screen.
What to test
Start with a patient on a phone. Count the taps from the booking confirmation to the video. Then confirm a signed agreement covers the plan you buy, since Zoom states that HIPAA use needs a paid plan and an established agreement.2
Documentation for telehealth visits covers the record side, and the online booking checklist covers the path to the call.
Video on the Wai record
Wai joins video consultations on Google Meet, Zoom and Microsoft Teams and writes them up.6 Google Meet events on the clinic calendar come into Wai as consultations, and platform calls appear on the clinic calendar with the clinician as a guest.6
Booking links read each doctor's busy times, and deposits go to the clinic's own Stripe account at booking.7 The clinician signs the note and letters when the call ends.8
Bring 1 video consultation. See the note and letters ready for your signature.
Request a demoFrequently asked questions
What is the best telehealth platform for a small clinic?
Doxy.me suits a simple waiting room, Zoom suits teams already using it, Jane suits clinics wanting video in the practice system, and Wai finishes the record after the call.
Is Zoom HIPAA compliant for telehealth?
Zoom states that HIPAA use requires a paid plan and an established business associate agreement.2
Does Wai provide its own video?
Wai joins consultations on Google Meet, Zoom and Microsoft Teams and writes them up, so clinics keep the video they know.6
How common is telemedicine now?
80.0% of US office-based physicians used telemedicine in 2024.5
Can patients pay when they book a video visit?
On Wai, deposits are taken at booking and card payments settle into the clinic's own Stripe account.7
Who signs the note from a video visit?
The clinician reviews and signs every note and letter.8
Sources
- Pricing, read 9 November 2026
- Zoom for Healthcare pricing, read 9 November 2026
- Pricing, read 9 November 2026
- Features, read 9 November 2026
- Telemedicine Use Among Office-based Physicians in 2021 and 2024, Health E-Stat 120, read 9 November 2026
- Integrations, read 9 November 2026
- The clinic platform, read 9 November 2026
- Wai for clinicians, read 9 November 2026
Finish every video visit with the record ready
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